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/01 INDEX

Liam Day

[ TECHNICAL PRODUCT BUILDER · APPLIED AI — WINCHESTER · GBR ]

Technical product builder with 12 years across British Army operational command, geospatial product at consumer scale, and daily Applied AI building with Claude and MCP. My career sits at the intersection of product thinking, complex stakeholder environments, and frontier technology, spanning defence, government, consumer tech and independent software. Completing an MBA in Technology Management. UK security cleared.

Experience

12 years

Operational leadership and digital product delivery.

Current focus

Applied AI building

Daily Claude and MCP development; iOS apps in active build.

Studies

MBA candidate

Technology Management, Open University (2026 expected).

Based in

Winchester, UK

UK citizen, security cleared, available across UK and Europe.

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/02 EXPERIENCE

02.1 | SEP 2023 – PRESENT

Technical Product Specialist

Outdooractive·Remote (UK · Immenstadt, Germany)

IMMENSTADT · DEU

  • —Contributed to product roadmap prioritisation across consumer-facing (B2C) and partner-facing product areas, providing structured input using RICE and MoSCoW frameworks to align delivery with business OKRs.
  • —Reduced feature request support tickets by 59% through structured discovery, stakeholder interviews and user research that surfaced root causes and informed iterative product improvements.
  • —Drove a 46% year-on-year reduction in partner information requests by identifying UX friction points via analytics and collaborating with engineering and design to ship targeted dashboard improvements.
  • —Active contributor to agile sprint ceremonies (planning, backlog refinement, reviews, retrospectives), working alongside engineering, design and QA to maintain delivery momentum.
  • —Provides second-line technical support for B2C users, maintaining direct contact with consumer pain points and reducing inbound support volume by 19% year-on-year.

02.2 | JUL 2020 – SEP 2023

Product Manager & Programme Manager

British Army — Combat CIS School·Bovington, Dorset, UK

BOVINGTON · GBR

  • —Delivered end-to-end product lifecycle management for a multi-organisation capability programme across 5 entities, defining product vision, building the roadmap, and overseeing iterative development from concept through to fielding.
  • —Saved 960 instructor hours per year (24 full working weeks) by redesigning training delivery processes and introducing digital tooling, directly improving organisational capacity and throughput.
  • —Increased student output by 30% through data-driven curriculum redesign, applying analytics and structured feedback loops to identify bottlenecks and optimise outcomes.
  • —Led a cross-functional team of 12 and a wider community of 32 senior NCOs, running weekly stand-ups, sprint reviews and retrospectives aligned to agile principles in a regulated, security-sensitive environment.
  • —Produced business cases, roadmaps and risk registers to secure Director-level investment approval; managed programme budget and resource allocation throughout delivery.

02.3 | JUL 2018 – JUL 2020

Regimental Signals Officer (Technical Coordinator)

British Army — 1st Bn Duke of Lancaster's Regiment·Chester, UK

CHESTER · GBR

  • —Coordinated secure communications infrastructure across a regiment of 500+ personnel, ensuring connectivity during exercises and international training deployments.
  • —Translated deeply technical communications planning (RF propagation, power settings, electromagnetic penetration values) into accessible, actionable outputs for non-technical commanders using plain language, map overlays and conceptual diagrams.
  • —Increased trained communication specialists from 2 to 8 per 30-person team, significantly enhancing unit operational capability and readiness.
  • —Maintained 100% compliance with cryptographic material security protocols, achieving an incident-free reporting period across both years of responsibility.

02.4 | JUL 2016 – JUL 2018

Operations Officer

British Army — 1st Bn Duke of Lancaster's Regiment·Cyprus

CYPRUS · CYP

  • —Ensured the training readiness of 130 personnel for consecutive international training deployments, managing compliance with critical safety certifications.
  • —Managed and maintained full accountability for £3M of serialised equipment across complex international training deployments, achieving 100% operational readiness throughout.

02.5 | JUL 2014 – JUL 2016

Team Leader

British Army — 1st Bn Duke of Lancaster's Regiment·Cyprus

CYPRUS · CYP

  • —Led a 30-person team on operational duties, accountable for performance, welfare and development across four seniority levels.
  • —Managed the transition of operational role and reintegration from overseas to the UK, coordinating training and certification updates to meet new requirements.

/03 CAPABILITIES

03.1

Customer-Embedded Technical Advisory

Embedded with five government and defence customer organisations at the British Army Combat CIS School, partner-facing technical product work at Outdooractive, and a track record of earning trust from sceptical technical specialists.

03.2

Stakeholder Management (Analyst to Director Level)

Brief senior decision-makers in operational and commercial contexts. Track record of briefing senior military commanders and civilian leadership at Director level across UK Defence and commercial programmes.

03.3

Applied AI Building (Claude + MCP)

Daily Claude and MCP development including a personal orchestration system, self-authored MCP, agent skills, and AI-paired iOS engineering through Claude Code.

03.4

Product Strategy & Delivery

Roadmap contribution, RICE and MoSCoW prioritisation, and delivery across consumer-facing and partner-facing software aligned to business OKRs and KPIs.

03.5

Cross-Functional Leadership

Led cross-functional teams of up to 12 in regulated environments and a wider community of 32 senior NCOs in capability programme delivery, coordinating across engineering, design, sales and operations.

03.6

Programme & Risk Management

Business cases, roadmaps and risk registers to secure Director-level investment approval. Managed programme budget and resource allocation through full delivery lifecycles.

03.7

User Research & Discovery

Structured discovery, stakeholder interviews, usage analytics and friction analysis, translating findings into iterative product improvements with measurable impact.

03.8

Technical Translation

Translate between technical specialists and non-technical stakeholders using plain language, map overlays and conceptual diagrams. Specialism in audience-span communication from engineer to senior executive.

/04 EDUCATION + CERTIFICATIONS

04.1 | 2022 – 2026 (EXPECTED)

MBA, Technology Management (in progress)

Open University

MILTON KEYNES · GBR

04.2 | 2013 – 2014

Queen's Commission

Royal Military Academy Sandhurst

SANDHURST · GBR

04.3 | 2010 – 2013

BSc International Relations, 2:1

University of Southampton

SOUTHAMPTON · GBR

CERTIFICATIONS

04.4 | 2024

AgilePM Foundation

APMG International

04.5 | 2023

Level 7 Award in Leadership and Management

City & Guilds

04.6 | 2021

Level 5 Certificate in Management and Leadership

CMI

/05 SHIPPED WORK

SORT
FILTER

SHOWING 10 / 10 ASSETS

[MCP]

Career Pivot Navigator

Career Pivot Navigator runs inside an ordinary person's own Claude, with no LLM API and no per-token cost.

[MCP]

Open Defence Radar

Open Defence Radar is a clearance-safe RAG system over open government data: public procurement notices, tenders, and GOV.UK and MoD news, all openly licensed.

[TTS]

PodForge

PodForge turns a topic into a finished, published podcast episode with no studio, no cloud bill and no per-episode cost.

[MCP]

LifeOS

LifeOS is a personal Claude-and-MCP orchestration system that treats life administration as software.

[MCP]

HomeOS

HomeOS treats a home like an operating system.

[MACOS]

Claude Usage Pacer

The Usage Pacer reads Claude's authoritative usage API — the same figures the official screen shows, via the Claude Code token in the macOS Keychain — and models burn-down against my actual working hours, so a Max plan gets used nearly in full instead of leaving a third of the week unspent.

[MCP]

Sainsbury's Groceries MCP

Sainsbury's has no developer API, so this connector wraps the shop as a hybrid: a fast JSON tier for the reads a shop involves (search, favourites, basket, orders, Nectar offers) and a real-browser tier for the moments that need one, like login with SMS 2FA.

[IOS]

Peaking

Peaking is a mountain companion app for discovering peaks, verifying summits from route data, and tracking progress across iconic hiking lists even with patchy connectivity. .

[IOS]

Training

Training is a planning-and-accountability app that turns weekly intentions into measurable progress by comparing planned sessions with real workouts recorded in Apple Health. .

[IOS]

Rallying

Rallying is a multi-sport racket tracker for iPhone and Apple Watch, built on the slot-based scoring model proven in its squash-only predecessor.

/06 CONTACT

Available for the hard problems.

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